
Consumer Dispute Law Practice
At our firm, we are dedicated to protecting the rights of consumers and ensuring they receive justice. With deep expertise in consumer protection laws, we provide comprehensive legal services to resolve consumer grievances effectively.
Our Expertise in Consumer Disputes
We provide a range of legal services to address consumer grievances under the Consumer Protection Act, 2019 and related laws. Our expertise includes:
1. Defective Goods and Services
• Filing claims for compensation due to defective or substandard goods.
• Representing clients in cases of deficiency of service, including delayed delivery,
poor quality, or non-compliance with agreements.
2. Unfair Trade Practices
• Legal action against businesses for deceptive advertisements, false promises, or
misleading information.
• Addressing cases of overcharging or unfair contractual terms.
3. E-Commerce and Online Transactions
• Handling disputes related to fraudulent transactions, non-delivery of goods, or issues
with refunds and replacements in online purchases.
• Advising on disputes involving digital wallets, apps, and subscription-based services.
4. Insurance Claims
• Representation in disputes over rejected or delayed insurance claims for life, health,
or motor insurance policies.
• Legal assistance in cases of unfair settlement or denial of claims.
5. Banking and Financial Services
• Addressing grievances related to unauthorized transactions, hidden charges, or
improper loan recoveries.
• Representation in disputes involving banks, credit cards, or digital payment services.
6. Real Estate and Housing Disputes
• Claims for delayed possession or non-compliance by builders under RERA and the
Consumer Protection Act.
• Disputes over hidden costs, incomplete projects, or misrepresentation in real estate
transactions.
7. Medical Negligence
• Representation in cases of negligence by healthcare providers, including
misdiagnosis, improper treatment, or breach of duty.
8. Travel and Hospitality
• Filing claims for deficient services in the travel and tourism sector, such as
cancellations, lost baggage, or poor accommodation standards.
9. Appeals and Revisions
• Filing appeals in higher consumer forums against unfavorable decisions.
• Representation at District Consumer Commissions, State Consumer Commissions,
and the National Consumer Disputes Redressal Commission (NCDRC).
Where We Represent Our Clients
Our experienced legal team represents clients at various forums and courts, including:
1. District Consumer Disputes Redressal Commissions
• Handling consumer disputes involving claims of up to ₹50 lakh.
2. State Consumer Disputes Redressal Commissions
• Representing clients in appeals and disputes involving claims ranging from ₹50 lakh
to ₹2 crore.
3. National Consumer Disputes Redressal Commission (NCDRC)
• Handling appeals and cases involving claims exceeding ₹2 crore.
4. RERA and Real Estate Tribunals
• Representation in real estate disputes under the Real Estate (Regulation and
Development) Act, 2016.
5. Arbitration and Mediation Forums
• Assisting clients in resolving disputes through alternative dispute resolution
mechanisms.
6. Civil Courts and High Courts
• Representing clients in related civil litigation, writ petitions, and appeals connected
to consumer grievances